When we have a sale, Black Dog Jewelry, Paul D'Olympia Designs and Wampum and Seaglass are excluded.
We ship via UPS to addresses within the United States. We do not ship to post office boxes. Rush delivery is available but not guaranteed. Please keep in mind that UPS AIR delivery does not include weekends or holidays. Shipping fees are calculated at checkout. Please note that in-stock items will ship, in most cases, within 24 hours (weekends not included). Orders placed after noon on Fridays will not ship out until the following Monday. For other shipping methods please call during business hours.
In store pick-up is available. The ship to address must be a MA address for that option to become available. Please use 53A Main Street, Vineyard Haven, MA 02568 if you don't have another MA address. The item will be available for pick up in Vineyard Haven.
At this time we are only able to ship to addresses within the United States.
We welcome MasterCard, Visa, Discover, and American Express. Secure credit card ordering is available 24 hours a day from our online store.
At this time we are unable to accept CB Stark gift cards or store credits online. Please call 1-888-CBSTARK if you would like to use one of these forms of payment.
At this time we are unable to accept CB Stark gift cards or store credits online. Please call 1-888-CBSTARK if you would like to use one of these forms of payment.
Jewelry in new condition, with a sales slip, is accepted for store credit (no refunds) within fifteen (15) days of purchase. Many items shown are available in other sizes and styles. Custom orders are gladly accepted.
Unfortunately our website does not have the ability to tell you if an item is in stock or not. If an item is out of stock you will receive an email from us in most cases within 24 hours. If you need an item shipped immediately you can call us to check availability.
Orders are shipped complete when all items are avialable. If you need a portion of your shipped before hand please call or email us to arrange additional shipping which will be charged to your account upon approval.
To return an item, please send the item with a copy of the receipt and a daytime phone number where we can reach you should we have any questions regarding the return. Please let us know if you would like exchange the item or receive a store credit. We do not issue refunds.
Our Vineyard Haven store hours are Monday through Saturday 9:30 a.m. to 5:30 p.m. and closed on Sunday. Our Edgartown store is closed for the season.
Fine jewelry is a precious possession that needs proper care to assure its lasting qualities. Click the link below for some basic guidelines for the care and cleaning of your fine jewelry.
http://www.jic.org
Yes, we are a full-service jeweler. Please visit the Our Skills page of this website for more information.
We are fully insured through Jewelers Mutual Insurance Company for everything you leave with us.
Please visit the Customer Service page of this website for more information.
We follow all industry standards to be sure that the diamonds we sell are conflict-free.
We make many of our designs here on Martha's Vineyard, but due to space limitations our production is done at a casting facility in Massachusetts.
Due to the variance of monitor resolutions, browsers, and photography techniques, items may vary in color and may appear larger or smaller than actual size.
All of our jewelry may be gift-wrapped at no extra charge. When ordering on-line please select the gift wrap button in the shopping cart.
It typically takes about seven to ten business days to solder charms. Occasionally during our busy season, it can take longer, and in the off-season the wait might be less.
Yes, for a fee we will solder charms that were not purchased from us.
Charms purchased from CB Stark will be soldered at no charge. We will solder charms not purchased at CB Stark starting at $10 each in sterling silver and $15 each in 14k gold. Additional charges may apply if the charm needs a new jump ring in order to be soldered on the bracelet. If you are adding more than one charm, a discount may apply.
While we have a large selection of jewelry online, we are unable to offer online everything we carry in our stores. If you saw something you liked while you were at our store or are looking for something that you do not see online, please call us and we would be happy to assist you in finding what you want.
CB Stark beads are designed to fit most of the bead-style bracelets that are available. They do fit Pandora, Troll, Chamilia, and many others. CB Stark beads do not fit Brighton bracelets.
We do not give, sell, or share our customers’ information, including e-mail addresses. If you provide an e-mail address to us, you will receive e-mails for upcoming sales and new products. You may unsubscribe from our list at any time.
We stand behind our jewelry. If at any time you feel something has broken due to a manufacturer’s defect, not normal wear and tear, please let us know and we would be happy to assist you with a solution.